Wow -- let me say that again -- Wow!! I just attended a session led by YNPN DC and I'm impressed. YNPN DC board members shared their best practices they use in their chapter that I think ALL Nonprofits should follow.
They have best practices for EVERYTHING, here's a taster:
- Procedure manuals for events
- Shared internal docs
- Integrated google e-mails
- An Email schedule (e.g. the 15th of the month they send out the newsletter)
- Tracking of Email click rates & open rates
- Program calendar (they set program dates months in advance).
- Consistent messaging
- Volunteer contributors to the newsletter that provide enriching stories.
My all time favorite best practice was they have TALKING POINTS for everything. Since YNPN is a volunteer run organization, this is especially important and helps strengthen YNPN's message in the community.
The board also shared their planning for the future and exploration of a certification in nonprofit management for their members.
YNPN San Diego will definately use some of DC's best practices in the future!! I hope other nonprofits will too.
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